At SESAME-CLOTHING we do our best to provide customers with as much information as possible about products. If for any reason you are unhappy with your purchase, please contact us.
All purchases are sent First Class Signed For within the UK or International Recorded overseas. We can ship worldwide, please get in touch for more information on delivery to your country.
Non sale items must be returned within 14 days of receipt for our UK customers or 21 days outside of the UK.
Sale items must be returned within 7 days of receipt for our UK customers or 14 days outside of the UK. This also applies to any items purchased with a special offer or promotional code that involves a reduction in the price.
Sale items and offers items are not eligible for refund. Exchange only.
Please note that with any returns or exchanges, all postage must be paid for by the customer.
Non E.U returns: We will not accept to pay duty tax on returns
We strongly recommend that you return items via registered post so that you have proof of despatch in case parcels are lost. Please make sure you have sufficient insurance coverage especially when returning valuable products. We cannot accept responsibility for goods which are lost or damaged in transit.
Please return the items to the address below. The returned products must be new and in perfect condition.
Items must be unworn, unwashed, with no stains or marks, smells, perfume, make up, deodorant - complete with original tags attached and packaging intact. Unfortunately used or customer damaged items cannot be refunded or exchanged.
We aim to process all refunds within 10 working days from receipt. However during busy times, this might take a little longer.
We will email customers a confirmation once the refund has been made.
H.RHODES / SESAME-CLOTHING
12 RUE SACROT SAINT MANDE 94160 FRANCE